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Sales Hub/Competitor Battlecards

Competitor Battlecards

How we win against the systems you'll run into most — where each competitor is weak, how NextPay beats them, and exactly what to say. Pick a competitor.

Use this when: the merchant is pricing out a new POS and weighing Clover or Toast. It's the cost to get in the door and run each month.

NextPay POSCloverToast
POS Station + Credit Card Reader $1,200
$999 (ISO promo price)
$2,200$4,000
Software $79/mo — all inclusive
Volume discounts available
$150+/mo + add-ons$250+/mo + add-ons
Processing ISO Processing — dual pricing available 3.00% + 15¢ per transaction3.50% + 15¢ per transaction
Contract No contract1-year contract2-year contract
Shipping FREEBillableBillable
Support Dedicated account managerCall centerCall center

What to say: "For a fraction of what Clover or Toast charges to get in the door, you're up and running on our POS — $79 a month all-inclusive, no long contract, free shipping, and a dedicated account manager instead of a call center."

Why merchants use Square: dead-simple setup, a free POS app, and an all-in-one ecosystem — it's the easy default for new and small businesses.

Where Square falls short

  • Flat fees that get expensive at volume (~2.6% + 10¢ in person, 2.9% + 30¢ online) — and there's no rate to negotiate.
  • Account holds, reserves and sudden deactivations are a well-known risk — your deposits can freeze with little warning.
  • Support is mostly self-serve; no dedicated rep when something breaks.
  • No real dual-pricing/surcharge program to eliminate fees the way we do.
  • You're locked to Square's processing — you can't shop the rate.

How NextPay wins

  • Match or beat the rate, and dual pricing can take processing to near zero.
  • Brand-agnostic hardware — you're not locked into one ecosystem.
  • A dedicated specialist on your account, not a help center.
  • Stable banking relationships — no surprise holds on your money.
  • Keep the simple checkout feel, lose the fees.

What to say: "Keep everything you like about Square — lose the fees and the held funds. Same easy checkout, a real rate we can match or beat, and an actual person on your account."

They'll say → you say

"Square is free."
"The app is — the processing isn't. That 2.6% adds up fast, and with dual pricing we can take it close to zero."
"I've never had a problem with it."
"Most people don't, until they do — a hold on your deposits at the wrong time can be brutal. We give you stability and a rep to call."

Why restaurants use Toast: a purpose-built restaurant platform — KDS, online ordering, handhelds and solid reporting on Android hardware.

Where Toast falls short

  • Long contracts (often multi-year) with early-termination fees.
  • Proprietary hardware that's pricey, plus software modules that stack up fast.
  • Added order-processing and service fees, and steady rate creep.
  • Locked to Toast Payments — you can't shop your processing rate.
  • Online ordering and add-ons are billed as separate line items.

How NextPay wins

  • Shift4 Dine delivers the same restaurant toolkit — KDS, online ordering, handhelds, offline mode.
  • No multi-year lock-in and a lower all-in monthly.
  • Dual pricing / fee programs to cut processing to near zero.
  • A $5,000 switch incentive to offset leaving their current system.
  • Dedicated support, not a ticket queue.

What to say: "You can get the same restaurant tools without a multi-year contract or Toast's stacking fees — and we'll put $5,000 toward your switch."

They'll say → you say

"Toast is built for restaurants."
"So is Shift4 Dine — KDS, online ordering, handhelds, offline mode — without the 2-3 year contract or the new order fees."
"Switching mid-contract is a pain."
"We help you time it, and the $5k incentive offsets the exit. Let's map out when it makes sense."

Why merchants use Stripe: developer-first with best-in-class APIs — a favorite for online, SaaS and marketplace businesses.

Where Stripe falls short

  • 2.9% + 30¢ flat with little room to negotiate at the SMB level.
  • Ticket-based support, and account freezes/holds are common.
  • Overkill for main-street and in-person businesses; in-person Terminal is clunky for non-developers.
  • You shoulder a lot of the compliance and dispute work yourself.
  • Limited built-in surcharging / dual pricing for everyday merchants.

How NextPay wins

  • Modern gateways — FluidPay, NMI, Authorize.net — with similar capabilities at a lower, negotiated rate.
  • Dual pricing / surcharge built in to cut fees.
  • A real human for setup, disputes and support.
  • Better fit for businesses that also take in-person payments.

What to say: "If you're not a software company, you're paying Stripe's premium for tools you don't need. We give you the gateway power, a lower rate, and real support."

They'll say → you say

"My developer loves Stripe."
"Great — NMI and Authorize.net are just as developer-friendly and cost less. We confirm compatibility before anything moves."
"Stripe just works."
"Until a hold hits, or you scale and the 2.9% really stings. Let's compare the real cost side by side."

Why merchants are on Heartland / Fiserv (First Data): big, well-known processors with broad product lines, often bundled through their bank.

Where the big processors fall short

  • Tiered / bundled pricing that's hard to read — and creeps up over time.
  • Long contracts, early-termination fees, and equipment leases that trap you.
  • Call-center support — you're an account number, not a relationship.
  • Statements designed to obscure your true effective rate.

How NextPay wins

  • Transparent pricing, match-or-beat, and dual pricing to eliminate fees.
  • No equipment leases, fair terms, and a dedicated rep.
  • A free statement analysis that exposes exactly what they're padding.

What to say: "These big processors bury the real rate in a confusing statement and a multi-year contract. Let me read your statement and show you what you're actually paying."

They'll say → you say

"I've been with them for years."
"That's exactly why it's worth a look — long-tenured accounts get the most rate creep. The review is free."

Why merchants use their bank: trust and convenience — one relationship, a banker they already know, everything in one place.

Where the bank falls short

  • Banks resell someone else's processing (often Fiserv/First Data) at a marked-up rate.
  • Generic terminals, little POS depth, and no dual-pricing expertise.
  • Support routes to the processor's call center anyway.
  • Your banker isn't a payments specialist.

How NextPay wins

  • A payments specialist focused only on this — better hardware and POS options.
  • Dual pricing and match-or-beat rates the bank can't touch.
  • Keep the bank for banking; let us handle the payments.

What to say: "Your bank is great for banking — but they're reselling someone else's processing at a markup. Keep that relationship, and let a specialist handle the payments and save you the fees."

They'll say → you say

"I like keeping everything at my bank."
"Totally — and this doesn't touch your banking. It's only the card processing, and we usually beat the bank's rate handily."